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Problem Solving


Why teach Problem Solving?

The aim of the Problem Solving unit is to encourage students to develop a systematic approach to tackling problems and to be able to reflect on their approach. This process should involve learning to improve problem-solving skills for the future. This requires the transfer of skills, knowledge and experience gained to new problems. This transferability is a vital aspect of the learning process, and is what makes all of the wider key skills units so valuable.

The teaching of a systematic approach must be linked to developing the interpersonal skills and personal qualities required. While not every student will become a great problem solver, skills can be improved so that a logical and rational approach is taken which will stand them in good stead whatever the situation.

Other approaches to Problem Solving are usually less than helpful in terms of the process and the outcome, being unlikely to lead to success.

For example the 'ostrich approach', where the problem is ignored in the hope that it will go away, is rarely effective and often leads to a worsening situation. This would be true where the problem involves producing several pieces of coursework for set deadlines over a period of time.

Another often used approach is to try the first solution thought of, without analysing the consequences or considering the relevant factors. One example where this approach would be disastrous is managing a personal budget to avoid being in debt with a fixed, limited income.

As we are all aware, problem solving is very much a part of everyday life, at work, in school or college and in our personal lives. It is one of the most valuable skills we can teach young people, a view held by both employers and universities admissions tutors.

Examples of Problem Solving opportunities

Education

Problem Solving skills are essential when engaged in a wide range of activities in GCSE, AS/A2 or vocational programmes, including:

  • working on science or design-related investigations into systems
  • designing items and products for art, music or design
  • developing IT procedures
  • identifying and resolving faults in vehicles.

Enrichment activities

Curriculum enrichment activities provide excellent Problem Solving opportunities. Examples could include:

  • raising money for charity
  • planning a sale
  • identifying the most effective way to publicise a Young Enterprise company.

Employment

A huge variety of problems are encountered in the workplace, including:

  • streamlining systems and procedures to save money
  • designing a piece of machinery
  • resolving IT faults
  • designing a questionnaire to survey customer satisfaction to improve services.

Everyday situations

On a personal level, it may be possible to use examples such as:

  • personal finance budgeting
  • giving up smoking.

Note, however, that sensitive or emotional issues, perhaps involving personal relationships, are inappropriate for the purposes of the specifications.

The ability to adopt an approach to solving problems which is logical, rational and considered is helpful in all life situations encountered.



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