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What is Communication?

Photo: Teacher and student in discussion - Blackpool and the Fylde CollegeThe aim of the Communication qualification is to encourage learners to develop and demonstrate their speaking, listening, reading and writing skills (including the use of images) for different purposes. Communication is about developing the ability of learners to select and apply skills in ways that are appropriate to their particular context, audience and situation. Techniques (for example in reading and writing) are essential, but so too are the skills of application, such as making decisions about the relevance and quality of information.

When developing Communication, it is important to identify exactly which skills are required at each level. The table below shows in outline what is expected at each level.

Table 1: outline of what is expected at each level
  Level 1 Level 2 Level 3
Speaking and listening Take part in either a one-to-one or group discussion. Take part in a group discussion.
Give a talk of at least four minutes.
Take part in a group discussion.

Make a formal presentation of at least eight minutes using an image or other support material.
Reading for information Read and obtain information from at least one document. Read and summarise information from at least two documents about the same subject. Read and synthesise information from at least two documents about the same subject.
Writing Write two different types of documents. Write two different types of documents each one giving different information. One document must be at least 500 words long. Write two different types of documents each one giving different information about complex subjects. One document must be at least 1,000 words long.
Use of images Use at least one image either to obtain information or to convey information in the discussion, talk (L2) or one of the written documents in order to help the audience/reader understand the points being made. Use at least one image either to obtain information or to convey information in one of the written documents.

 

At Level 4 the expectation is that candidates will develop and consciously apply their skills for different purposes and situations over an extended period of time (e.g. about three months).

Candidates need to show that they can:

  • plan strategically their use of communication skills;
  • apply these skills effectively within the context of their work;
  • monitor and review their work, including their skills development;
  • critically reflect on their progress.

Full details of the requirements can be found in the Key skills qualifications standards and guidance 2004

It is important to remember that the skills in Part A must be developed before a learner is ready for summative assessment and the portfolio of evidence must cover the requirements set out in Part B. This is emphasised in the layout of the revised 2004 standards, which show the relevant skills that need to be developed in part A alongside the assessment requirements in Part B.

Communication is assessed through an external assessment (test) and internal assessment (portfolio). At Levels 1 and 2, the test consists of 40 multiple-choice questions and lasts for 1 hour. The test at this level is the same as the Adult Basic Literacy Tests. At Levels 3 and 4, the tests consist of a mixture of short and extended answer questions. The Level 3 test lasts for one and a half hours and the Level 4 test for two and a half hours. Some learners may be able to claim a proxy for the external test. Full details of proxy qualifications can be found on the QCA website. All candidates must in addition put together a portfolio of evidence covering Part B of the requirements. Further details on the assessment of Communication can be found at www.keyskillssupport.net/teachinglearning/assessment/



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